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Payments
How can I pay for my order at Sandiago?
We support the following modes of payment at Sandiago:
* Internet Banking
* Debit Card
* Credit Card
* COD
* UPI
What should I do if payment fails?
In the unfortunate scenario of your payment failing, we will request you to try any other mode of payment. In case any amount gets debited from your account and your order still fails to be made, we will refund the amount to you through the same mode of payment made by you.
Is It Safe To Use My Credit Card Online At Sandiago.in?
We do not store credit card information on our website. Your credit card information is safe with our payment solution providers - VISA, Rupay, Phonepe, paytm, net banking, mastercard, maestro etc.
Orders and Shipping
How will I know if my order is confirmed?
Once payment is done from your side, you will get a confirmation message saying that your payment was successful. Post this, you will receive an email/SMS or both from Sandiago Enterprises saying that your order is confirmed.
Do you offer free shipping?
We ship all over India. We offer free shipping based on location, item and order quantity.
How do I check the status of my order?
The status of your order can be checked on the ‘Orders’ page under your account once your order is placed. Your order status will notify you whether your order has been shipped or not.
How do I check if Sandiago delivers to my pin code?
While placing your order, you have an option to enter your pin code on the same page to check if our delivery executives will be able to access your location or not.
Which Countries Do You Ship To?
We ship our products only within India, currently. May be in future will add more countries
Do You Offer Expedited Shipping?
At this point we are unable to offer overnight or expedited delivery service.
Can I ship different items in my order to different shipping addresses?
We can only process one shipping address per order. So, if you want to order several items and ship to different people, please create separate orders.
Can My Order be shipped To A Post Office Box?
No. Since we offer door to door deliveries through our shipping partners you must include full address details including a street address for shipping.
Returns / Cancellations / Refunds
What about Returns, Cancellation and Refund for the orders?
Please visit : https://sandiago.in/return-exchange-policy or mail us at help@sandiago.in
